Privacy Policy for Podium Place Solutions Limited

1. Introduction

Podium Place Solutions Limited ("Podium Place," "we," "us," or "our") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our services.

2. Data Controller

Podium Place Solutions Limited is the data controller for the purposes of data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Company Address:
3 Midland Terrace, London, UK

Official Contact Email: legal@podium.place

3. What Personal Data We Collect

We collect and process different types of personal data, including:

• Account and Profile Data: When you register for our services, we collect your name, email address, and other necessary details.
• Billing Information: For subscription payments, we collect billing details. However, all financial transactions are securely processed through our third-party provider, Stripe, and we do not store payment card information.
• User Categories: We categorize users as performers, agents, and agencies, but the same data collection practices apply to all.
• Technical Data: When you use our website, we automatically collect IP addresses, browser type, operating system, and usage data via Google Analytics.
• Communication Data: If you contact us, we collect your email and any other information you provide.

4. How We Use Your Data

We use your personal data for the following purposes:

• Service Provision: To provide access to our Software as a Service (SaaS) platform for entertainment industry clients.
• Billing and Payments: To process payments securely through Stripe.
• Customer Support: To handle inquiries and resolve issues.
• Analytics: To improve our services using Google Analytics.
• Legal and Compliance: To comply with legal obligations under applicable data protection laws.

5. Data Storage and Retention

• Personal data is stored securely on Google Drive, Microsoft Azure, and Stripe.
• We retain personal data for up to 12 months after a user becomes inactive, except where required by law.
• Data provided through Podium Place's integration with filmmakers.one GmbH is not stored or retained by Podium Place; Podium Place is considered a data processor for this data

6. Cookies and Tracking Technologies

We use cookies to enhance user experience and ensure secure logins. We do not use third-party advertising cookies, pixel tracking, or fingerprinting. A cookie consent mechanism is in place.

7. Sharing of Personal Data

• We do not share your data with advertisers, recruiters, or other third parties.
• We integrate with Stripe for payment processing, and Stripe acts as a separate data controller for financial data.
• Google Analytics processes anonymized website usage data.

8. Your Rights

Under the UK GDPR, you have the right to:

• Access your data.
• Correct inaccurate or incomplete data.
• Request deletion of your data (subject to legal obligations).
• Restrict processing in certain circumstances.
• Object to data processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, please contact support@podium.place. Requests are handled manually.

9. Data Security

We implement industry-standard security measures to protect personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and users should also take precautions to protect their accounts.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

For questions regarding this Privacy Policy, you can contact us at:

Podium Place Solutions Limited
3 Midland Terrace, London, UK
Email: legal@podium.place